Refund policy

Refund & Replacement Policy

Last updated: July 12, 2026

At Summer Project, every order is covered by our 7-Day Guarantee. If your item arrives damaged, defective, or you received the wrong item, we will make it right — your choice of a full refund or a free replacement.

What’s covered

• Items that arrive damaged or broken

• Items with a manufacturing defect

• Receiving a different item or variant than you ordered

What’s not covered

• Change of mind or ordering the wrong item by mistake

• Damage caused by misuse, improper handling, or normal wear and tear

How to make a claim

1. Email us at summerproject.support@gmail.com within 7 days of delivery.

2. Include your order number, a short description of the issue, and clear photos of the item and its packaging. Photos are required for all claims.

3. We’ll respond within 1–2 business days. If your claim is approved, you choose: a full refund to your original payment method, or a free replacement shipped at no cost.

No return shipping required. You do not need to ship anything back to us. Approved claims are resolved based on your photos — keep or dispose of the item as you prefer.

Refund timing. Approved refunds are issued to your original payment method within 3–5 business days. Your bank or card issuer may take additional time to post the credit.

Lost or undelivered packages. If your tracking shows no movement for an extended period or your order never arrives, contact us — we’ll send a replacement or issue a full refund.

Questions? Email summerproject.support@gmail.com.

Summer Project

Email: summerproject.support@gmail.com